email your book requirements to us. Please make it clear in the subject line that
it’s an order for books and do not send your order as an attachment. We have a strict
policy of not opening unexpected attachments.
If we’re not available to take your call and you know what you want, leave your details
and book requirement on our voice mail. If you’re uncertain of your requirements
or want to check prices etc., simply leave your contact details and we’ll phone you
back when we’re next in the office.
If you pre-register your mobile phone with us we’re happy to receive text orders.
Your mobile number becomes your unique identifier so all you need text is your book
requirements. Full instructions will be sent after we have registered you for this
Print off a copy of the order form or simply use a piece of writing paper and send
your book requirements to us.
When placing your first order we obviously need your full postal address (don’t forget
your postcode or zip code), book requirements and, just in case we’ve got difficulties
in meeting your order, a phone number and best time to contact you. Be assured we
will not use your phone number or address details for any form of mass marketing
(see our stance on Marketing and Selling). On any subsequent orders all you need
quote is either your customer number or surname and postcode/zip code.
On the basis that children love to receive a letter/package from the postman, and
rarely do in this present age, then if you want your order to be addressed to a child
we will be happy to oblige. Once again be assured we will not correspond with your
child at any subsequent time. Also, note that we can only send to your address and
the invoice will be made out to you and you’ll be responsible for its settlement.
Teachers: if you have your pupil’s parents order the books please ask them to give